Privacy Policy

This Privacy Policy explains how we collect, use, share, and protect your information when you visit our website or make purchases from our magical collection of seasonal decorations, toys, and home goods.

1. Information We Collect

To make your shopping experience as magical as possible, we collect the following types of information:

• Personal Information: When you create an account or make a purchase, we collect your name, email address, shipping address, and payment information
• Transaction Information: Details about purchases you make, including products ordered, payment method, and transaction history
• Technical Information: IP address, browser type, device information, and how you interact with our website
• Communication Data: Records of your communications with our customer service team

2. How We Use Your Information

We use your information to create the same magical experience you expect from our seasonal decorations:

• Process your orders and deliver your seasonal treasures worldwide (excluding Asia and select remote regions)
• Provide customer support and respond to your inquiries at [email protected]
• Send you order confirmations, shipping updates, and tracking information
• Improve our website, products, and services to better serve our global family of holiday enthusiasts
• Detect and prevent fraud, keeping your payment information secure
• With your permission, send you information about new seasonal collections and special offers

3. Information Sharing and Disclosure

We treat your information with the same care we put into our seasonal decorations. We only share your information in the following circumstances:

• Service Providers: We work with trusted partners who help us operate our website, process payments, and ship orders worldwide
• Legal Requirements: When required by law or to protect our rights, customers, or business
• Business Transfers: In connection with a merger, acquisition, or sale of all or part of our business

We never sell your personal information to third parties for their marketing purposes.

4. Data Storage and Security

Your security is our priority, just like the quality of our decorations. We implement appropriate measures to protect your information:

• All transactions are protected with advanced encryption technology
• We store your data on secure servers with limited access
• Payment information is processed through PCI-compliant payment processors
• We regularly review and update our security practices

While we implement strong security measures, no online transmission is 100% secure. We encourage you to use strong passwords and protect your login information.

5. Your Rights and Choices

You have control over your personal information, including the right to:

• Access and review the personal information we hold about you
• Correct inaccurate or incomplete information
• Request deletion of your personal information, subject to legal requirements
• Opt-out of marketing communications at any time
• Restrict how we process your information in certain circumstances

To exercise these rights, please contact us at [email protected].

6. Cookies and Tracking Technologies

Like sprinkling a little holiday magic, we use cookies and similar technologies to enhance your shopping experience:

• Essential Cookies: Required for basic website functionality and secure checkout
• Performance Cookies: Help us understand how visitors interact with our website
• Functionality Cookies: Remember your preferences and settings
• Advertising Cookies: Help us show you relevant seasonal decorations and offers

You can control cookie settings through your browser. However, disabling some cookies may affect your shopping experience.

7. International Data Transfers

Since we ship worldwide (excluding Asia and select remote regions), your information may be transferred to and processed in countries outside your residence. We ensure appropriate safeguards are in place to protect your information regardless of where it’s processed.

8. Children’s Privacy

Our website is not directed at children under 13. While we sell toys and dress-up items that bring joy to children, we don’t knowingly collect personal information from children under 13. If you believe we have collected information from a child under 13, please contact us immediately.

9. Changes to This Policy

We may update this Privacy Policy as our business grows and regulations change. We’ll post any changes on this page and update the “Last Updated” date. Significant changes will be communicated through email or prominent website notices.

10. Contact Us

Thank you for trusting Gemmy Sale Store with your information. We’re honored to be part of creating your magical seasonal memories!